Privacy Policy

1. Effective Date

This policy is effective from March 20, 2026. By using Nexus SMS website pages and services, you agree to the practices described below.

2. Information We Collect

We collect only the information needed to provide school management services and support. This may include:

• Contact form data such as school name, contact person, email, phone number, and message.
• Operational school data entered by authorized users in Nexus SMS modules.
• Technical usage data such as browser type, device type, and access logs for security and reliability.

3. How We Use Information

• To respond to demo and support requests.
• To configure and operate your school account.
• To provide feature updates, maintenance, and service notifications.
• To improve platform performance, quality, and security.

4. Data Storage and Security

Nexus SMS is built on Google Sheets and Google Apps Script. School data is stored in your authorized Google workspace/spreadsheet environment with role-based access controls. We apply reasonable technical and administrative safeguards to prevent unauthorized access, loss, misuse, or alteration of data.

5. Data Sharing

We do not sell your personal or school data. We only share data when:

• It is required to deliver the service you requested.
• It is required by law, regulation, or valid legal process.
• You explicitly authorize the sharing.

6. Cookies and Analytics

We may use basic cookies or analytics tools to understand website traffic and improve user experience. These tools help us monitor performance and optimize pages, not profile users for resale.

7. Data Retention

We retain contact submissions for support and audit purposes and keep operational data according to your school service lifecycle, legal obligations, and backup requirements. You can request removal of contact records by contacting us.

8. Your Rights

You may request access, correction, or deletion of personal contact information we hold, subject to legal and operational constraints. For school-managed records, requests should come from authorized school administrators.

9. Third-Party Links

Our website may contain links to third-party services. Their privacy practices are governed by their own policies, and we encourage you to review them before sharing data.

10. Changes to This Policy

We may update this Privacy Policy when features, legal requirements, or data practices change. The latest version will always be published on this page.

11. Contact Us

If you have questions about privacy or data handling, contact us at digitaloutwork@gmail.com.